We will require a deposit to confirm your travel arrangements as well as your completed and signed booking form. We will send you a confirmation invoice. The deposit is non-refundable, except for the circumstances laid out under alterations to bookings and if we cancel your holiday, and forms part of your holiday payment. It is then that a firm contract exists between you and Sam Smith Travel Limited. The confirmation will show the cost of your holiday and gives the date by which the balance must be paid. This date will be 10 weeks prior to departure. Any monies paid by you to bona fide travel agents will be held by them in express trust on your behalf as agents for Sam Smith Travel Limited. In accepting your payment your travel agent acknowledges and accepts this trust and is witnessed by their stamp attached to this form.
The amount shown on the invoice should be paid and if it is not received by the due date we reserve the right to cancel all arragements. For bookings made witihn10 weeks of departure, full payment must be made at the time of booking. Insurance premiums should be paid in addition to the deposit payment. It is a condition of booking that all passengers must have adequate travel insurance.
If we arrange to book non refundable scheduled airline or charter tickets which have to be paid for in accordance with applicable fare rules of the booking, then that sum will be taken in addition to your deposit and will be subject to those fare rules.
It is your responsibility to check that the names, initials and titles shown on the confirmation invoice match exactly with names as they appear in the passports of the people who are travelling. You must also check dates and arrangement details.You must contact us immediately to advise us of any discrepancies as you may be denied boarding of your flights. A minimum ammendment charge of £15 per correction may be applied and you will have to pay any any increases occasioned by such ammendments .
You may find it necessary to alter your booking after you have confirmed it and received our confirmation. We will do our utmost to facilitate any changes without charge. However, a £25 per "event" administration fee will be made and you will be liable to pay for any increases occasioned by such a change.
4. If you cancel your booking.
Should you or any member of your party have to cancel, it will be necessary to advise us in writing. Cancellations will not be actioned until such communication has been received. Cancellation charges are levied at the following rates, which are standard in the travel industry:
42 days or more - Loss of Deposit
29 to 41 days - 30% of Holiday Cost
15 to 28 days - 45% of Holiday Cost
1 to 14 days - 60% of Holiday Cost
On or After day of Departure - 100% of Holiday Cost
You should claim from your travel insurance policy if the cancellation falls within their terms. Insurance premiums are not refundable.
If we are forced to make any changes to your booking we shall inform you without delay. We reserve the right to make such changes and should such a change materially alter the holiday then we give you the right to cancelwithout charge or to accept a reasonable alternative. If such a change does occur within 8 weeks of departure we will pay you £20 compensation per person and if within 14 days £30 per person.
We cannot accept liability or pay compensation where "siginficant" changes, cancellation or failure to perform any part of the contract is as a result of "force majeure". This refers to any circumstaces which are beyond our or our suppliers control and which we could not even with all due care foresee or avoid. Such events include war, threat of war, terrorist activity, threat of terrorist activity, riot, civil disobedience or strife, natural or industrial disaster, fire, adverse weather condiions, flooding and all similar events outside our control. Advice from the Foreign and Commonwealth Office not to enter an area will generally be regarded as "force majeur"
In the unlikely event of our having to cancel your booking we will inform you not later than 8 weeks before departure. Compensation will be paid as laid out in paragraph 5. If we are unable to find an alternative which is satisfactory to you we will refund all monies paid to us. We will not accept responsibility or liability for consequential loss.
In certain circumstances we may have to cancel or ammend a holiday if numbers do not reach an operationally viable level. In such cases we may offer you a similar holiday at a different price, which if not acceptable need not be taken and a full refund will be given.
The prices shown here were correct at the time of print (March 2005) using the prevailing exchange rates as shown in the Financial Times. Prices may change before you book, in which case we will advise you before taking your booking. Your holiday will only be subject to surcharge if there are increases due to governmental action, currency, aircraft fuel, flying charges, airport charges, tax increases or charges imposed by any other regulatory body. We will absorb any increase up to 2% on the original base confirmation invoice price and if there is an increase of more than 10% you will be entitled to cancel.
It is your responsibility to arrive on time for your flights and transfers and to reconfirm your flights and departure times.
You are responsible for making sure that you have valid travel documentation and visas.
G8930
91 239131
Booking Conditions
Sam Smith Travel, 55, High Street, Cowbridge,
CF71 7AE
0871 226 0160
Telephone
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